Help & FAQs
Still stuck? Reach us at [email protected] or via the contact form.
About NewsPips AI
What is NewsPips AI?
A real-time market-intelligence platform for active traders. Our AI engine watches the global financial-news flow around the clock, groups related stories so you see each event once, and turns it into a clear per-instrument directional read — every call backed by citations to the source articles you can click through to.
Who is it for?
Discretionary traders and PMs who need to act on macro and single-name news quickly, but don't want to read every wire to spot what matters. If your edge depends on being early but informed, NewsPips AI is built for you.
Is this investment advice?
No. NewsPips AI is a news-analysis tool — we surface and summarize public information. We don't give investment, legal, or tax advice, and we aren't a registered investment adviser. Markets carry risk; see our Terms for the full disclaimer.
What markets and instruments do you cover?
At launch: FX majors, gold (XAUUSD), oil (WTI/BRENT), bitcoin (BTCUSD), and the dollar index (DXY) — 8 instruments across FX, metals, energy, crypto, and the dollar index. More instruments are on the roadmap.
How it works
Where does the news come from?
A broad, continuously-updated universe of trusted financial-news sources — global wires, central-bank and regulator releases, and reputable market outlets. We automatically merge the same story across sources, so you see each event once rather than five times.
How fast is "real-time"? What's the data delay?
Headlines typically surface within seconds of breaking. Our per-instrument analysis refreshes continuously against the latest stories — fast enough to react to breaking news, structured enough to cut through headline-driven noise.
How does the AI Copilot work?
The Copilot is a sidebar chat where you can ask things like "why is gold moving?" or "what changed for EURUSD in the last hour?" It answers using the same signals and analyses on your dashboard, with every claim linking back to its source article.
Does the analysis update with every new article?
It refreshes continuously as new material lands, rather than re-running on every single headline. Brand-new stories surface on your dashboard the moment they arrive, so you can always see the freshest events alongside the latest analysis.
Pricing & trial
How does the 30-day trial work?
Sign up, pick a plan, and you get full Pro or Analyst access for 30 days. We bill you on day 31 unless you've cancelled. The trial is real-time — same data, same Copilot, no feature gating.
Do I need a credit card to start?
Yes — we collect your card up front through our secure payment processor to keep trial abuse manageable. You won't be charged until day 31, and we email you ahead of the first charge.
What's the difference between Pro and Analyst?
Pro includes the trading dashboard and the AI Copilot. Analyst unlocks our most advanced analysis tier — deeper, higher-quality insights, premium briefings, and a priority Copilot queue. See the pricing page for the full comparison.
Can I cancel anytime? Do I get a refund?
Yes, cancel anytime from Account → Billing inside the app. Refunds follow the policy on our refund page.
Account & privacy
What data do you store about me?
Your email and a hashed password, your subscription status, and the materials you're following. With your consent, we use Sentry for error diagnostics — which captures your IP address and browser metadata but not session replays. See our Privacy Policy for the full list.
Can I delete my account?
Yes, anytime, from Account → Delete account inside the app. We delete your personal data within 30 days of the request, in line with our Privacy Policy.
How do I report a bug or request a feature?
Use the contact form or email [email protected]. We aim to respond within 5 business days.